Dr. Emmanuel C. Elechi

Dr. Emmanuel Chiziebube ELECHI

STAFF PROFILE

Designation/Rank: Lecturer II

Qualifications: B.Sc – Finance and Banking; M.Sc – Banking and Finance; Ph.D – Banking and Finance

Area of Specialisation: Finance and Banking

Institutional Email: Not provided in source profile

Phone Number: 08038710488

ASSIGNED FINANCE CONFERENCE ARTICLE SUB-THEME

Mobile-Banking Innovation and Customer Retention in Nigerian Banks

Suggested Article Focus

Determine how usability, trust, service reliability and personalised digital services influence customer satisfaction and retention.